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Maintenance Request

Before requesting a maintenance repair, carefully review the following list of common issues and solutions:

Submit a Maintenance Request
  • Smoke detector won't work when tested: Replace battery monthly; notify maintenance immediately if it still doesn't work.
  • Smoke detector beeps softly on and off: Check and replace battery.
  • No power to plugs or switches: Check breaker panel, fuse box, or GFI switches. Check and reset.
  • Garbage disposal won't work: Push reset button on disposal or use an Allen wrench to turn it.
  • No hot water: Check the thermostat on the hot water tank. Is the pilot light lit? Check the breaker panel or fuses.
  • Hot water "too hot": Check thermostat on tank and turn down.
  • Faucet or toilet leaks: Turn off water fixture under sink or toilet at the valve and notify maintenance.
  • Toilet plugged: Try plunger. If still plugged, call maintenance.
  • Sink plugged: Remove hair from drain. Try plunger.
  • Heater not working: Check thermostat. Check button or pilot light. If a gas unit, is the pilot light lit? Breaker tripped?
  • AC not working: Change air filter (do this regularly). Check circuit breakers. Is the thermostat set too low? Don't set lower than 20 degrees below the outside temperature, or the unit will freeze up.
  • Dishwasher won't drain: Clean food out of the bottom of the dishwasher. Clean the float. Rinse dishes before washing. Use jet dry once a month to prevent hard water buildup.
  • Refrigerator too warm or too cold: Check thermostat and set correctly. Are front and back grills clean? Clean out the drain hole.
  • Oven not working: Check time-bake setting. An oven set on time-bake will not heat.
  • Maintenance emergencies: If you're in a life-threatening situation or fearful for your safety or the safety of your home, call 911 immediately. For after-hours, weekend, and holiday emergency maintenance requests, call the maintenance line: 800.488.0952.

If quick fixes don't resolve the issue, submit a service request via the PropertyMeld link above.